Keep useful systems working
Managed Systems
Defined support for systems we have handed over or reviewed for compatibility.
Managed Systems — Care
$149/month
- Basic checks and minor maintenance
- Small adjustments within the monthly allowance
45 minutes total per month, including checks and support; changes up to 30 minutes within that total. Acknowledgement within two business days. No rollover or new workflow builds.
Discuss fitManaged Systems — Pro
$299/month
- Increased workflow support and reporting
- Defined recurring improvement allowance
90 minutes total per month; changes up to 60 minutes within that total. Acknowledgement within one business day. Extra work requires a quote; no rollover.
Discuss fitManaged Systems — Managed
From $599/month
- Support across several agreed workflows
- Reporting and prioritized improvement capacity
From CAD $599/month for up to three hours total, including changes up to two hours. Acknowledgement within one business day. Scope and any extra capacity require written agreement.
Discuss fitSupport boundaries
Monday–Friday, 9am–5pm Eastern, excluding holidays. Response targets mean acknowledgement, not guaranteed resolution. No 24/7 support, unlimited work, third-party uptime guarantee or new workflow builds. Unused time does not roll over. Extra work requires written approval.